Privacy Policy

 

BACKGROUND

Reznick & Co Ltd (“us” or “our”) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website https://rezolutionbookkeeping.co.uk/ and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our website.

1. What Does This Policy Cover?
This Privacy Policy applies only to your use of our website. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other website and we advise you to check the privacy policies of any such website before providing any data to them.

2. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

3. What Data Do We Collect?
For the purpose of GDPR, RQC is the Controller of your personal data.
Depending upon your use of our websites, we may collect some or all of the following personal and non- personal data:

Personal Details:

• Name;
• Business activities.

Contact Information:​

• Email address;
• Telephone number.

Website Usage Related Data:
We use cookies to collect certain website usage related data, including IP address, web browser type and version and operating system. This data is anonymous and cannot be used to identify any individual user of our website.

4. How Do We Use Your Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our provision of services to you and the performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.

Your personal data may be used for one of the following purposes:

•  Providing and managing your access to our website;
•  Supplying our products and services to you;
•  Communicating with you;
•  Supplying you with marketing and other information that you have opted-in to (you may unsubscribe or opt-out at any time by clicking on the “unsubscribe” link located on our emails or by contacting us at contact-uk@rqcgroup.com;
•  Maintaining our own accounts and records;
•  Complying with legal and regulatory obligations on our and your behalf; and
•  Analysing your use of our website to enable us to continually improve it and your user experience.

5. How Long Will We Keep Your Personal Data?
We will keep your personal data for such period as is required for us to provide our services to you, or such longer period as we may be required to process the data to ensure our compliance with all relevant laws and regulatory obligations to which we are subject.

6. How and Where Do We Store Your Personal Data?
Personal data is processed both manually and electronically and may be held in a number of different places in line with the operations of a typical business.
The locations your personal data could be stored include, but are not limited to:

•  Our databases and CRM;
•  Emails on computers;
•  Mobile phones and tablets;
•  Contact address books;
•  Business cards;
•  Notebooks;
•  Electronic documents on our file servers;
•  Paper files in our offices;
•  Cloud back-up and storage.

The security of your personal data is important to us, and to protect your data we use and maintain appropriate technical and organisational measures to protect your personal data and to prevent the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed.

7. Sharing and Transfer of Personal Data
We will only disclose personal data to third parties as is necessary to provide our services and/or to comply with your instructions. We may share your personal data with our affiliates and subsidiaries. We do not give or sell your personal information to third parties.

In addition, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.​

If any of your personal data is required by a third-party, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third-party’s obligations under the law.

8. Your Rights
Under the GDPR, you have the following rights:

•  The right to be informed about our collection and use of your personal data.
•  The right to access the personal data we hold about you – you have the right to obtain confirmation as to whether we process personal data about you and certain information about how and why we process your personal data.
•  The right to have your personal data amended or rectified if any of your personal data held by us is inaccurate or incomplete.
•  The right to erasure (also known as the right to be forgotten), i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
•  The right to restrict the processing of your personal data.
•  The right to object to us using your personal data for a particular purpose or purposes.
•  The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract or the provision of services, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business.

Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, or in the event that you wish to make a complaint, please contact us at:

Email: contact@reznicks.co.uk
Phone: + 44 (0) 7977 00 11 93

9. Contact Us
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email: contact@reznicks.co.uk
Phone: + 44 (0) 7977 00 11 93

10. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our websites following the alterations.

This Privacy Policy was last updated 01 August 2023.

 

COOKIES POLICY

This Cookie Policy applies to all of our website and our mobile applications (“the Website”). When we refer to any of our websites, we mean any website or mobile application operated by or on behalf Reznick & Co Ltd, regardless of how you access the network. This Cookie Policy forms part of and is incorporated into our website Terms and Conditions.

By accessing the websites, you agree that this Cookie Policy will apply whenever you access the websites on any device.​

Any changes to this policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the websites constitutes your agreement to all such changes.

This policy explains how cookies are used on our websites in general – and, below, how you can control the cookies that may be used on these sites (not all of them are used on every site).

What are cookies and how do we use them?
Cookies are small text files stored on your computer by your browser. They’re used for many things, such as remembering whether you’ve visited the site before, so that you remain logged in – or to help us work out how many new website visitors we get each month. They contain information about the use of your computer but don’t include personal information about you (they don’t store your name, for instance).

We use cookies to provide the services and features offered on our websites, and to continually enhance the user experience.

We also use Google Analytics to track and analyse our site traffic in order to improve our websites functionality by collecting data regarding how, when and where people use or access our websites. Google Analytics does not collect personally identifiable data.

This Cookie Policy was last updated 01 August 2023.